Terms and Conditions of Sale

Last Updated: 17 August 2025

Welcome to Damspey Tech. These Terms and Conditions of Sale (“Terms”) govern the purchase of computer electronic software and accessories (“Products”) from Damspey (“we,” “us,” or “our”). By placing an order with us, you agree to be bound by these Terms.

1. General

These Terms, together with your order, constitute the entire agreement between you and Damspey regarding the sale of Products. We reserve the right to amend these Terms at any time without prior notice. The version of the Terms in effect at the time you place your order will apply.

2. Product Information and Availability

We strive to provide accurate descriptions, images, and pricing for our Products. However, we do not warrant that all information is complete, accurate, reliable, current, or error-free. All prices are in [Your Currency, e.g., USD] unless otherwise stated and are subject to change without notice. We reserve the right to limit the quantity of Products purchased per order.

3. Orders and Acceptance

• Order Placement: You can place an order by following the instructions on our website.
• Order Confirmation: Upon receiving your order, we will send an email confirming the details of your purchase. This email is an acknowledgment of your order and does not constitute acceptance.
• Order Acceptance: We accept your order and form a contract with you when we dispatch the Product(s) to you. We reserve the right to refuse or cancel any order for any reason, including but not limited to, a Product being out of stock, a pricing error, or suspicion of fraudulent activity.

4. Payment

We accept various payment methods as indicated on our website. All payments must be made in full before an order is dispatched. You are responsible for any fees associated with your chosen payment method.

5. Shipping and Delivery

• Shipping Costs: Shipping costs are calculated at checkout based on the destination, weight, and dimensions of your order.
• Delivery Times: We provide estimated delivery times, but these are not guaranteed. We are not responsible for delays caused by customs, carriers, or other events beyond our control.
• International Shipping: For international orders, you are responsible for any customs duties, taxes, tariffs, or other fees imposed by the destination country. We are not responsible for any delays or seizures of Products by customs authorities.
• Risk of Loss: The risk of loss or damage to the Products passes to you upon our delivery of the Products to the carrier. We are not responsible for Products lost or damaged during transit.

6. Returns and Refunds

• Software: Due to the nature of digital goods, all sales of software are final and non-refundable. This includes downloadable licenses, product keys, and physical media containing software. Please ensure the software is compatible with your system before purchasing.
• Accessories: We accept returns of physical accessories (e.g., mice, keyboards, cables) in their original, unopened, and sealed condition within [Number, e.g., 14] days of delivery.
  • To initiate a return, you must contact our customer support team for a Return Merchandise Authorization (RMA) number.
  • You are responsible for the shipping costs of the return.
  • A restocking fee of [Percentage, e.g., 15%] may be applied to returned items.
  • Refunds will be processed to the original payment method after we receive and inspect the returned item.

7. Product Warranty

• Accessories: Physical accessories may be covered by a limited manufacturer’s warranty. The terms of any such warranty are provided by the manufacturer, not by [Your Company Name]. We do not provide our own warranty on these products.
• Software: Software products are provided “as is” with no warranty of any kind, either express or implied, including but not limited to, implied warranties of merchantability or fitness for a particular purpose.

8. Intellectual Property

All software products are subject to the terms of the end-user license agreement (EULA) provided by the software publisher. You agree to be bound by the EULA upon opening the software packaging or installing the software. The EULA grants you a limited, non-exclusive license to use the software and does not transfer any ownership rights.

9. Limitation of Liability

To the fullest extent permitted by law, [Your Company Name] shall not be liable for any direct, indirect, incidental, special, consequential, or exemplary damages, including but not limited to, damages for loss of profits, goodwill, data, or other intangible losses, resulting from:

• The use or inability to use the Products;
• The cost of procurement of substitute goods and services;
• Unauthorized access to or alteration of your transmissions or data;
• Any other matter relating to the Products.

10. Governing Law and Jurisdiction

These Terms and your use of the Products are governed by and construed in accordance with the laws of [Your Jurisdiction, e.g., the State of California, USA], without regard to its conflict of law provisions. Any legal action or proceeding related to these Terms shall be brought exclusively in the courts located in [Phnom Penh, Cambodia].

11. Contact Us

If you have any questions about these Terms, please contact us at dyseyha@live.com or +85586569666 .